DIOSA Pilates
Effective Date: May 27, 2026
This Privacy Policy explains how DIOSA Pilates (“DIOSA,” “we,” “our,” or “us”) collects, uses, stores, protects, and shares your personal information when you visit our website, create an account, purchase memberships or class packs, book classes, attend events, join our mailing list, or otherwise interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information you voluntarily provide, including:
• Full name
• Email address
• Phone number
• Billing and payment information
• Emergency contact information
• Date of birth
• Membership and booking information
• Class attendance history
• Health or physical condition information voluntarily disclosed by you
• Pregnancy or injury disclosures related to participation in classes
• Photos or videos captured during classes or events
We may also automatically collect certain website and device information through cookies, analytics tools, and similar technologies, including:
• IP address
• Browser type
• Device information
• Website activity and interactions
• Referral sources
How We Use Your Information
We use your information to:
• Process memberships, bookings, purchases, and payments
• Manage class attendance and scheduling
• Provide customer support and communicate with you
• Send confirmations, reminders, studio updates, and marketing communications
• Improve our website, services, and client experience
• Maintain studio safety and enforce studio policies
• Manage waivers, agreements, and legal compliance
• Promote DIOSA Pilates through photos, videos, social media, and marketing materials consistent with studio media release policies
Sensitive Health-Related Information
As part of participation in fitness and wellness services, clients may voluntarily provide health-related information, including information regarding injuries, pregnancy, physical limitations, medical conditions, or other wellness concerns.
This information is used solely for:
• Supporting safer class participation
• Providing modifications when reasonably possible
• Managing studio operations and client safety
DIOSA Pilates does not use health-related information for advertising purposes and only shares such information with authorized personnel, booking providers, or service providers when reasonably necessary for studio operations or required by law.
Clients acknowledge that participation in fitness activities remains voluntary and that no physical activity is risk-free.
Payment Information
Payments are processed through secure third-party payment processors and booking platforms. DIOSA Pilates does not store full payment card information on its own servers.
Booking Platforms & Third-Party Services
DIOSA Pilates may use third-party providers to support studio operations, including:
• Booking and scheduling platforms
• Payment processors
• Email and SMS marketing providers
• Analytics services
• Website hosting providers
• Advertising and social media platforms
Client information may be securely stored or transferred through these systems as reasonably necessary for business operations and client experience improvements.
In the event of a transition to a new booking or membership platform, certain account information, including contact details, memberships, attendance history, and account records, may be securely transferred to maintain continuity of services.
Marketing Communications
By creating an account, booking a class, purchasing services, or joining our mailing list, you may receive:
• Email newsletters
• Promotions and special offers
• Event invitations
• Studio announcements
• Membership updates
• Marketing emails or text messages
You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails or by contacting us directly.
Photography & Media
DIOSA Pilates may photograph or record classes, events, or studio activities for marketing, advertising, social media, or promotional purposes.
By attending classes or events, you acknowledge and consent to the possible use of your image, likeness, voice, or appearance consistent with studio agreements and waivers.
Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
• Improve website functionality
• Understand visitor interactions and website performance
• Personalize content and user experience
• Support advertising and marketing efforts
These technologies may collect information such as:
• IP address
• Device type
• Browser information
• Website activity and interactions
Third-party platforms we may use may include analytics providers, booking systems, advertising tools, and social media integrations.
Users may disable cookies through their browser settings, though certain website features may not function properly.
Do Not Sell or Share Personal Information
DIOSA Pilates does not sell personal information for monetary compensation.
However, certain website analytics, advertising, social media, or marketing technologies may collect information through cookies, pixels, or similar technologies that could be considered “sharing” under California law.
Clients may manage cookie preferences through their browser settings or contact us regarding privacy-related concerns.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that assist in operating our business and services, including:
• Booking and scheduling providers
• Payment processors
• Marketing and email platforms
• Website hosting providers
• Legal or regulatory authorities when required by law
These providers are only given access to information reasonably necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical precautions to help protect your personal information. However, no online transmission, storage system, or electronic platform can be guaranteed to be completely secure.
By using our website and services, you acknowledge and accept these risks.
California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
• Request access to the personal information we collect about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information regarding how your personal information is used or disclosed
• Opt out of the sale or sharing of personal information, if applicable
• Limit the use of certain sensitive personal information where required by law
DIOSA Pilates does not discriminate against clients who exercise their privacy rights.
To submit a privacy-related request, please contact:
info@diosapilates.com
We may need to verify your identity before processing certain requests.
Minors
DIOSA Pilates services are intended for individuals 18 years or older unless participation is approved with signed parental or legal guardian consent for ages 16–17.
We do not knowingly collect personal information from children under 13 years of age.
Accessibility & Privacy Requests
DIOSA Pilates is committed to making our website and services accessible and inclusive to all individuals.
If you experience difficulty accessing any portion of our website, need assistance with privacy-related requests, or require accommodations related to accessibility, please contact us at:
We will make reasonable efforts to respond promptly and provide assistance where possible.
Policy Updates
DIOSA Pilates reserves the right to modify or update this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
DIOSA Pilates
Email: info@diosapilates.com
Instagram: @diosa.pilates
Privacy Policy